Solea Massage respects your privacy and is committed to protecting your personal information.
Some of the information we collect, including your health history and treatment records, is considered sensitive information. We collect this information only where it is necessary to provide safe and appropriate massage treatment.
We collect personal information to:
- Provide safe and effective massage treatments
- Assess suitability for treatment
- Manage bookings and appointments
- Communicate with you regarding your appointments
- Maintain accurate client records
Information We Collect
We may collect personal information including:
- Name
- Phone number
- Email address
- Emergency contact details
- Health and medical information relevant to massage treatment
- Appointment and treatment records
How Your Information Is Stored
Client information is stored securely using password-protected digital systems and/or secure physical records. We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, alteration or disclosure
Retention of records:
We retain client records for as long as required by law or as reasonably necessary to provide
our services and maintain accurate treatment records.
Sharing Of Your Information
We may share your personal information in the following circumstances:
- Your personal information will not be sold or shared with third parties except:
- Where required by law
- With your consent
- When necessary to protect the health or safety of a client or another person
Your Choices and Rights
You have certain choices and rights regarding your personal information:
- Accessing and Updating Your Information: You may request access to or correction of your personal information by contacting Solea Massage directly.
- Opting Out of Marketing Communications: If you choose to receive marketing communications from us, you may opt out at any time.
Website and Online Bookings
If you make a booking online, your information may be collected through our booking platform. Information submitted online is used solely for appointment management and communication relating to your treatment.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Business Hours
Monday: 10am - 5pm
Tuesday: CLOSED
Wednesday: 10am - 5pm
Thursday: 10am - 5pm
Friday: 10am - 6pm
Saturday: 2pm - 5pm
Sunday: CLOSED
Location: Bensville, NSW 2251